IT Company

Is Your Data Important to your Business? Why Remote Backup is Essential

The data you collect as you operate your business is a valuable asset. Whether it be customer information, accounting, inventory or any number of critical information types, remote backup is essential to protect your data.
 
Data backups are not a new practice however, typical backup systems are not the safest route to take to protect your company’s data. If you were to suffer a break in or a natural disaster such as flooding that made your internal servers unavailable, your backed up data would be useless. If your information is backed up to the cloud, you can be up and running again the same day that you suffer the loss. This can be invaluable for your business’ continuity.
 
There are several benefits to remote backup services that go beyond the ability to restore your data in the event of a loss.
 
 
 

  • • Data backup providers meet stringent conditions to ensure your information is protected and available at all times.

How to Properly Provide Your Customers with Safe Wifi

At any given time you can look around at people and find many are using their smartphones or tablets to access the internet and message their friends. When users are not connected to a wireless hotspot, they use their data portion of their wireless plan. If you offer free WiFi access at your place of business you have the opportunity to provide a value-added service for your current customers, and a draw to attract new ones.

Another benefit to offering free WiFi to your customers is having the potential to build a database to use for marketing purposes. Customers have to log in and provide simple information such as their names, ages, genders and email addresses the first time they use WiFi services from your place of business. You can provide an option for them to opt in to receive future contact from you which will allow you to connect with them personally and send them newsletters or promotional emails to encourage them to return to your business.

6 Ways Having a Reliable IT Company Can Save Your Business

Most businesses cannot survive without I.T. support. If you are working without the expertise of an I.T. support team you are wasting valuable time and money. Here are six reasons you need a reliable I.T. company to save your business:

Customer Service

When something goes wrong (and something always seems to go wrong) you are on your own. Most businesses today are reliant on their technology as the main line of communication with their customers. When you have a system that goes down and you are left to fumble with your team to resolve the issue you are wasting valuable time that could be better spent assisting customers and fulfilling orders. Every second your system is down is time away from your customers.

Customer Experience

Your customer’s experience can be greatly enhanced with the use of technology. I.T. support can ensure your customers are able to access the technology you are providing without any issues. Whether it is an online chat,